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Cornerstone Money Advice is committed to protecting and respecting your privacy and complies with the requirements of the General Data Protection Regulation ("GDPR"). Our privacy policy is set out for you here and tells you about the practices we follow to look after your personal data. It sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the policy carefully to understand our views and practices regarding your personal data and how we will treat it.


The law changed on 25th May 2018 and we have to ask each person who we are working with for written agreement to hold, process and share information (data) about them.  It is important that we ensure the information we hold about you is up to date and correct.

You have the right to see any information CORNERSTONE MONEY ADVICE holds about you.  CORNERSTONE MONEY ADVICE will give you access to the information within 30 days with no charge.

CORNERSTONE MONEY ADVICE will keep all the information about you and your family safe and  secure. Computers are password protected and computers and files are kept in a locked filing cabinet.

Deletion / destruction of your personal data will take place 6 years after the closure of your case. We will not keep your data for longer than is necessary.

1. Your personal data                                      

Personal data relates to a living individual who can be identified from that data. The processing of personal data is governed by the General Data Protection Regulation (the GDPR).

2. Processing your personal data

CORNERSTONE MONEY ADVICE complies with its obligations under GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes to:

  • enable us to provide CORNERSTONE MONEY ADVICE services

  • administer attendance and activity records;

  • inform you of news, events and activities run by CORNERSTONE MONEY ADVICE.

3.  The lawful basis for processing your personal data

We process your data only with your consent. You give this by signing a Client Contract.

4. Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared with other team members of CORNERSTONE MONEY ADVICE. It will only be sent to third parties with your consent.

5. Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -

  • The right to request a copy of your personal data which CORNERSTONE MONEY ADVICE holds about you;

  • The right to request that CORNERSTONE MONEY ADVICE corrects any personal data if it is found to be inaccurate or out of date;

  • The right to request your personal data is erased where it is no longer necessary for CORNERSTONE MONEY ADVICE to retain such data;

  • The right to withdraw your consent to the processing at any time

  • The right to request that CORNERSTONE MONEY ADVICE provide you with your personal data and where possible, to transmit that data directly to another data controller

  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

  • The right to object to the processing of personal data;

  • The right to lodge a complaint with the Information Commissioners Office.

6. Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

7. Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact Alison White, Centre Manage at Cornerstone Church, 90 Castle Boulevard, Nottingham NG7 1FP, email

You can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.


1. Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by completing our ‘contact us’ forms on our site. This includes information provided at the time of requesting information or ordering our goods or services. We may also ask you for information when you provide feedback to us about our site.

  • If you contact us, we may keep a record of that correspondence.

  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

2. IP addresses and cookies

Where we are able to, we may collect information about your computer, including your IP address, operating system and browser type, for system administration purposes and in order to analyse visits made to our site. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

This website may use traffic log cookies to identify which pages are being used most frequently, and this information is used in statistical analysis. It may also use cookies to help improve your experience of  our website by remembering your preferences and tailoring content accordingly.

Most web browsers automatically accept ‘cookies’ but you can modify your browser setting to decline cookies at any time, if you prefer. For more information please visit

3. Security of your personal data

The transmission of information via the internet should not be assumed to be totally secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. However, once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

4. How we use your personal data

We may use information held about you in the following ways;

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  • To reply to you if you get in touch with us via the 'Contact us' form on our website.

  • To allow you to participate in interactive features of our service, when you choose to do so.

  • To notify you about changes to our service to you.


You do not have to provide your real name on the contact form. However, you will need to provide your real email address if you want us to reply to you.

By sending us a message via the contact form or email address, you consent to us retaining the information in our email system, and also to retaining any subsequent exchange of emails. We may use this information for later research. We may also use it as background information in articles if it is possible to do so on an anonymous basis so you cannot be identified.

6. Disclosure of your personal data

We will not share your personal information with any other organisation.


This website contains many links to outside sites. We are not responsible for the privacy policies and practices of other sites linked to. If you arrived here from a third party site, we are not responsible for the privacy policies and practices of the owners or operators of that third party site. You must check the policy of each site you visit and contact it if you have concerns or questions.

Although we have provided links to other websites on this site that you may find useful, Cornerstone Money Advice is not responsible for the content of external websites.


If you have any concerns about how your personal data is used on this website or if you feel some information should be corrected or deleted, please send an email to or via the contact form on this website.


Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.


The Community Money Advice Logo, Advice UK Logo and Cornerstone Church Logo are used here by permission.

The material featured on this site is subject to copyright protection unless otherwise indicated. The copyright protected material may be reproduced free of charge in any format or medium provided it is reproduced accurately and not used in a misleading context. Where any of the copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged. The permission to reproduce protected material does not extend to any material on this site, which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.


Cornerstone Money Advice has tried to ensure that all information provided on this website is correct at the time of publication.  However, although we apologise for any errors we cannot guarantee the accuracy of these pages and any visitor using information contained in them does so entirely at their own risk.


Cornerstone Money Advice is run by Cornerstone Church, a Christian Church affiliated to the Fellowship of Independent Evangelical Churches (FIEC) and a charitable company limited by guarantee registered in England and Wales under No. 1128533.

Cornerstone Money Advice is authorised and regulated by the Financial Conduct Authority.

Registered Address:
Cornerstone Church,
90 Castle Boulevard,

Telephone: (0115) 588712